Tesco Shift Leader - Days - Chatham Lords Wood Express
Apply for the Shift Leader role at Tesco.
Pay
Starting from £14.76 an hour, increasing to £15.97 for stores inside the M25, with additional payments possible depending on location.
Hours
New colleagues receive a minimum of 16 guaranteed hours per week. Flexibility is available for a minimum of 12 hours per week.
Availability Window
* Sun: 14:00 – 23:00
* Fri: 05:30 – 14:30
* Sat: 14:00 – 23:00
Responsibilities
* Work in a fast‑paced retail environment.
* Own and run duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be present for customers, listening and ensuring they leave with what they came for.
* Identify ways to improve service, coaching colleagues and giving feedback.
* Support colleagues in‑store, ensuring a safe place to work and shop.
* Maintain a clear understanding of store performance and assist managers in delivering actions that improve the store.
* Lead from the front, setting a great example for colleagues.
* Coordinate the team to deliver a fuss‑free shopping experience and support daily priorities.
* Open and close the store, complete duty cover and ensure all decisions are safe.
* Act as the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Ensure the store is clean, tidy and well‑presented.
* Support managers on seasonal, community and charity events.
* Communicate updates, changes and staff information effectively.
* Follow health and safety routines and procedures.
* Recognise and celebrate great service from team members.
Qualifications
* Great role model, delivering thoughtful customer service.
* Strong communication skills, able to keep the team well informed.
* Leadership ability, capable of overseeing the store in the manager’s absence.
* Good decision‑making, flexible thinking and comfortable handling change.
* Motivational presence, inspiring the team to exceed expectations.
* Curiosity, always looking for ideas and opportunities to serve customers, communities and planet.
* Minimum of 18 years old.
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* 10% off and 15% off on pay‑day weekends.
* Free wellbeing services.
* Life cover of five times pay and pension contribution up to 7.5% matching.
* Uniform provided.
* Enrolment in colleague networks.
Location
Chatham, England, United Kingdom.
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