Temporary Communications and Engagement Coordinator, Bournemouth
Client: Elevation Recruitment Group
Location: Bournemouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
Role: Temporary Communications and Engagement Coordinator - Bournemouth
Salary: £30K (pro rata and paid hourly)
Contract length: Now until September
Hours: 9am-5pm, Monday-Friday
Position Overview:
Elevation Recruitment is recruiting for a national utilities business. The role involves communicating and engaging with customers, colleagues, and stakeholders to build trusting relationships, ensuring the company remains relevant and achieves its ambitions.
Responsibilities:
* Engage digitally with customers regarding the capital programme, prioritizing customer focus
* Champion the customer in all capital projects
* Create engaging content and communication plans to support the team
* Manage paid social media campaigns to raise awareness of local capital schemes
* Develop engaging content for customer experience initiatives
* Support the wider communication strategy for the capital programme
* Create video content to visually communicate the importance of investments
* Assist with research and work with agencies
* Write content for various channels to showcase investments
* Utilize audience insight and measurement tools
* Use social media listening tools for customer engagement
* Stay updated with industry trends for content opportunities
* Identify and escalate potential issues, collaborating with the team to mitigate them
* Work with the website team to develop web content about capital schemes
* Create internal newsletters to update colleagues
* Support projects across the Brand team with content development
* Assist with wider content and copywriting initiatives
Skills and Qualifications:
* Experience in a communication role
* Videography and content creation skills
* Experience presenting to groups
* Strong relationship-building skills
* Experience in similar roles within house or agencies
* Excellent customer service skills
* Proficiency in Microsoft Office and design software
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