We are seeking an experienced Service Engineer to join our team, covering the Norfolk region. The ideal candidate will have a strong background in Intruder Alarm systems, with additional experience in Fire, CCTV, or Access Control systems being highly advantageous.
Responsibilities:
* Service, maintain, and commission Intruder Alarm systems across multiple client sites
* Undertake reactive callouts, fault-finding, and diagnostics
* Carry out routine maintenance and preventative checks on Fire, CCTV, or Access Control systems (if applicable)
* Install and configure small-scale security systems when required
* Complete electronic job sheets, timesheets, and expense reports accurately and on time
* Provide excellent customer service and maintain strong client relationships
* Support and mentor junior engineers when required
* Ensure full compliance with Health & Safety, technical, and environmental standards
* Maintain company vehicle, tools, and equipment in good working order
Experience and Certifications Required:
* Proven experience servicing and maintaining Intruder Alarm systems
* Experience with Fire, CCTV, or Access Control systems
* Strong diagnostic, fault-finding, and problem-solving skills
* Excellent communication and customer service abilities
* Ability to work independently and manage workload efficiently
* Full UK manual driving licence
* ECS/CSCS card preferred but not essential
* IPAF/PASMA and manufacturer training desirable
Please apply with an up-to-date CV for more information.
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