Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? We are looking for a Complaints Handler to join our Telecoms Division. The role is based in a busy team. The main focus is to manage and process damage complaints from clients. The aim is to reach the best settlement for all parties. The Complaints Handler works with management to find the right resolution for each complaint. The role supports team members who deal with public complaints. This includes answering phone calls, logging complaints, followi...