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Welcomer volunteer

Saltcoats
The Ayrshire Community Trust
Posted: 23 June
Offer description

There are various volunteering opportunities available within North Ayrshire.

Please browse the selection below to find a suitable volunteering opportunity in your local area:


Key duties:

1. Make service users, visitors, and the general public feel welcome by directing them to the Ward or Department required.
2. Reassure anxious users or visitors.
3. Help answer appropriate queries.
4. Liaise with Portering Services if someone needs to be pushed in a wheelchair to a ward or Clinic.
5. Liaise with NHS named contact as and when required.


Personal specification:

* Volunteers must be 18 or over or aged 17-18 undertaking a recognised youth programme e.g., Duke of Edinburgh. This is not a clinical role and you will not be shadowing or assisting staff.
* Attention to detail.
* Good listening and communication skills are essential.
* Patience and composure.
* A caring, sympathetic, sensitive manner, and a non-judgemental approach.
* Reliable, dependable, and flexible.
* Understanding of confidentiality.
* Have a positive outlook and enthusiastic approach.


Additional requirements and general information:

* Successful placement depends on Disclosure Scotland PVG and Occupational health clearances, plus two character references.
* Maintain patient confidentiality at all times.
* Volunteers should not undertake duties outside this role description without checking with the Volunteer Manager.
* Volunteers should not undertake manual handling tasks without appropriate training or patients’ personal/clinical care.
* Volunteers can offer emotional support and empathy but must not give medical advice.
* Volunteers are to complement, not replace, paid staff roles.
* Volunteers must sign and return the ‘Volunteer Agreement’ prior to starting.
* Training will be provided, including corporate induction and role-specific training.

Volunteers aged 12-25 participating in this opportunity are eligible to claim Saltire Awards hours. Find out more

The CE4U app has been launched on Care Day (21st February)—a dedicated resource for care-experienced young people in North Ayrshire. We welcome your feedback to improve its content and functionality. Download & explore CE4U today.

Please note the office will be closed on Monday, 5th May, for the bank holiday, reopening on Tuesday, 6th May.


We’re Hiring – Community Development Worker (Link Up)

Are you passionate about community-led change? Join The Ayrshire Community Trust as a Community Development Worker – Link Up to empower individuals and families in Saltcoats to build confidence, address local challenges, and strengthen communities. Location: Vernon Street, Saltcoats. Salary: £25,000 per annum.

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