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Performance partner

Thames Water
Posted: 5 February
Offer description

What you will be doing

as a business Performance Partner
1. The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team
2. Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way
3. Support Operational Teams to understand performance drivers and deliver improvements in their areas
4. Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making
5. Monitor and report on regional KPIs – including productivity, H&S, compliance, performance commitments, and financial performance
6. Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions
7. Proactively investigate underperformance – diagnose root causes using data and operational insight, and recommend actions to address
8. Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands
9. Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team

To thrive in this role, the essential criteria you’ll need are: 

10. Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights
11. Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders
12. Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels
13. Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands

What’s in it for you?

14. Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience
15. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
16. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance
17. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
18. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
19. Ongoing performance development reviews to help you be your best and identify growth opportunities

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