Customer Advisor - TradePoint, Port Glasgow
Client: B&Q
Location: Port Glasgow, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Details
Job Reference: d45b18631f05
Job Views: 4
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description
What's the job?
The heart of the TradePoint counter involves engaging with all kinds of trade members daily. You will take ownership of your TradePoint members, getting to know their businesses through meaningful conversations. This positions you well to recommend suitable products and services.
What we need:
We seek a great communicator and team player who can build relationships with colleagues and customers. You should adapt your approach to different situations, identify new business opportunities, and help trade members find value through promotions and our trade loyalty scheme. Continuous development through training and teamwork is essential. Flexibility to work on a rota including weekends, evenings, and bank holidays is required.
What’s in it for me?
Join a valued team committed to diversity and inclusion, reflecting the communities we serve. Benefits include an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We support your wellbeing and provide generous breaks to keep you refreshed. For recruitment or interview support, please contact us for any adjustments.
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