Discharge Facilitator
Full Time, Band 6
The post holder will be responsible for case managing and facilitating safe and effective discharges of patients from hospital to a community setting through a multidisciplinary approach. They will coordinate and oversee Discharge Navigators within their sub-team, complete assessments of patients' needs, and support the discharge plan. The post holder will be proactive in identifying concerns or issues that may delay effective discharges and work with the Transfer Of Care Hub Team (TOCH) to overcome and limit these.
The successful candidate will work closely with all ward teams, ensuring appropriate referrals are seen and made to local authorities, and preventing unnecessary, avoidable delays for patient discharge.
This role will extend to supporting and ensuring that patients who have been discharged feel supported and have received the assistance requested. You will need critical thinking skills and effective communication. This role is full-time across 7 days, so flexibility is required.
Interview Date - 8th September 2025
* Be competent within their scope of practice and provide compassionate care and therapy to agreed quality standards.
* Maintain momentum of discharge planning throughout the entire process; support and work in partnership with other members of the Complex Discharge Team, Ward Multi-Disciplinary Team (MDT), and Community partners, constructively challenging decisions regarding discharge planning.
* Undertake baseline assessments in partnership with other MDT members and keep the patient informed of their discharge plans at all times.
* Represent the Transfer Of Care Hub Team at ward daily board rounds.
* Provide effective and timely communication of discharge actions using existing communication tools.
* Undertake a range of duties without direct supervision but report back on delegated duties to the ward team and case manager.
* Work across multi-professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager.
* Promote the use of the discharge lounge.
Croydon Health Services NHS Trust provides hospital and community services from various clinics throughout Croydon, including:
* Croydon University Hospital
* Purley Hospital
* The Sickle Cell and Thalassaemia Centre in Thornton Heath
* Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
* A minor injuries unit in New Addington
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Approximately 3,500 staff provide services for a diverse population of over 360,000 people.
Our Vision: “Excellent integrated care for you and your family, when and where you need it”
Our 5 key ‘Here for you’ promises include:
* Caring and welcoming staff
* Safe and professional staff
* Confident treatment from skilled clinicians
* Convenient appointments and care closer to home
* Continuous improvement of services
For further details or informal visits, contact:
Name: Henrietta Narh
Job title: TOCH Team Manager
Email: henrietta.narh1@nhs.net
Telephone: 02084013207
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