Job Description
Operations Manager
DartfordPermanent | Full-time | Onsite£36,000 - £44,000 (Dependent on experience)Plus £1,800 London Weighting per annum
Are you a confident leader with strong transport and people management experience? We’re looking for an Operations Manager to take charge of day-to-day operations at our Dartford site, ensuring safety, compliance, and excellent customer service are always at the heart of what we do.
As an Operations Manager, you'll manage a local team of drivers and admin staff, making sure daily deliveries of cylinder gas are executed safely, efficiently, and on time. This is a hands-on, rewarding leadership role where no two days are the same – perfect for someone who thrives in a fast-paced, service-led environment.
What You’ll Be Doing:
* Leading, coaching, and motivating a team of drivers and administrative staff
* Managing vehicle utilisation and driver schedules to maximise efficiency
* Ensuring full compliance with transport and HSE legislation (including CPC, RTD/WTD, tachographs)
* Promoting a “right first time” and safety-first culture across the site
* Conducting performance reviews, supporting staff development and training
* Overseeing stock, cylinder reconciliation, cash control and site security
* Acting as an emergency key holder and attending callouts as required
What You’ll Bring:
* Management CPC is essential
* Proven leadership/people management experience
* Strong understanding of transport regulations and driver compliance
* Experience in a service-led or logistics environment (3+ years preferred)
* Knowledge of employment legislation and a solid grasp of HSE principles
* Financial awareness and IT literacy
* ADR and safety qualifications (IOSH/NEBOSH) – desirable but not essential
* A passion for continuous improvement and customer excellence
What You’ll Get in Return:
* 25 days annual leave + 8 Bank Holidays
* Holiday purchase scheme
* Private Medical Insurance
* Company pension: salary sacrifice with matched contributions (4.5% rising to 7.5%)
* Life Assurance
* Staff discounts on gas products and retail shopping
Why Join Us?
This is more than a job – it’s a chance to play a key part in a vital operation, where your leadership and decision-making will directly impact customer satisfaction, safety, and team performance.
If you’re ready to take ownership of a busy site and lead from the front – apply today and help us deliver excellence, safely and efficiently.