Job Description
Job Title: Area Build Manager / Contracts Manager
Reports to: Construction Director
Key Responsibilities
To take full ownership for the delivery of developments within an allocated geographical area by overseeing and supporting our Site teams, sub-contractors, and suppliers to produce the highest quality homes for our customers, safely, efficiently, professionally within set budgets and to the agreed programme of works.
1. Health, Safety & Environment
- Create a positive team approach to maintaining the highest Health and Safety standards
- Comply with responsibilities outlined by Lioncourt Homes Health and Safety Policy and the Health, Safety & Environment Manager (HS & E) ensuring compliance from our site teams and sub-contractors
- Assist the HS & E Manager in preparing the Construction Phase Health, Safety and Environmental Plan
- Continuous monitoring and supporting of HS&E on developments, providing constructive feedback to each Site team
- Be aware of and support the Company’s commitment to Mental Health Awareness.
2. Development Planning
- Alongside the Construction Director, agree build direction, taking into account individual site challenges and complexities
- Create and adjust build programmes and communicate these to the site teams
- Identify critical issues which could affect the programme delivery and put plans in place to reduce impact.
3. Quality and Programme Delivery
- Visit each development frequently
- Monitor and inspect quality and site presentation to ensure that the highest standards are being achieved by encouraging continuous improvement
- Monitor the NHBC portal to ensure reportable items are kept to a minimum and produce reports to the site teams as and when required
- Provide regular internal feedback where any quality issues are recurrent
- Promote and support the attainment of NHBC quality awards.
4. Leadership
- Create a positive, productive team environment in line with our business culture and values
- Lead, motivate, support, guide and encourage the career development of all members of each Site team
- Carry out recruitment in conjunction with HR and the needs of developments and the business
- Recognise and encourage excellent performance
- Ensure that any training requirements are discussed openly, and steps taken to support any additional development needs
- Undertake annual PDR’s.
5. Sustainability
- Support the delivery of our local Employment and Skills training initiatives
- Encourage a positive and proactive approach to waste management
- Support the achievement of our Company Sustainability Vision targets
- Support community engagement initiatives.
6. Sales Interface
- Ensure a positive, proactive relationship of transparency and trust with the Sales team
- Clear and concise communication
- A thorough understanding of the conveyancing and completion processes.
7. Customer Service
- Maintain a 5 star mindset across all of the site teams
- Have a thorough understanding of the customer journey both pre and post legal completion ensuring that each site team is adhering to our standards
- Carry out handover inspections and produce reports to the relevant site teams
- Have a full understanding of the HBF satisfaction process to ensure the highest results are achieved
- Strive to achieve the highest quality Lioncourt homes for our customers.
8. Internal and External Working Relationships
Build a strong cross disciplinary team ethos with all internal departments including Health and Safety, Sales, Commercial, Customer Care, Design, Engineering, Finance, Land, Marketing, HR and IT .
Develop solid working relationships with:
- suppliers and sub-contractors
- local authorities
- service and utility companies
- consortium site representatives where applicable
- local community stakeholders
- consultants
- building Control
- Environment Agency
- Health & Safety Executive
- Housing Association representatives.
9. Person specification
Educational attainment
10 + years experience within house building of which 3 years managing multiple projects as Contracts Manager or Area Build Manager, essential.
Degree level attainment within a construction related field, desirable.
NVQ Construction Management Level 6 or above, desirable.
Personal qualities
A genuine passion for the safe delivery of excellent quality homes.
Driven and resilient.
Proficient IT user.
Driving licence.
Leadership and Management style
Able to apply a calm, logical, empathetic approach to situations.
Proven experience of coaching and guiding others through good communication skills.
Able to delegate work effectively.
Time efficiency.
Experience required
3 + years at Contracts Manager level or similar.