Purpose
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our Hanley store team. The ideal candidate will have previous retail experience and supervisory skills.
Key Activities
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and completing administrative duties.
3. Provide excellent customer service and demonstrate strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving store sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well merchandised with attractive product displays.
8. Manage stock deliveries and store transfers.
9. Handle customer queries and complaints effectively.
Qualifications and Skills
* Previous supervisory experience, including cashing up and banking.
* Positive attitude with a focus on exceptional customer service.
* Ability to lead, motivate, coach, and work with a team.
* Strong interpersonal and communication skills.
* Willingness to serve all customers.
* Drive to meet and exceed performance targets.
* Methodical with attention to detail, including stock SKU management.
* Ability to work independently and as part of a team.
* Flexible to work 16 hours per week, any day from Monday to Sunday.
Compensation
Competitive hourly rate of up to £13.41 plus non-contractual sales commission.
Additional Information
This is a part-time, permanent position. We offer opportunities for growth and development within our retail team. If you are energetic, driven, and passionate about retail, this role is for you!
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