Join to apply for the Night Porter role at Village Hotels
Our hotels never sleep and our first-class customer service never stops. As our Night Porter, you will play a crucial role in ensuring that our customers receive exceptional service throughout the night. Working alongside the Night team, you will think on your feet, proactively solving problems and be versatile, supporting all departments. This is a varied role where you will be involved in every step of the customer journey, from check-in through to preparing room service orders and serving at the bar.
Benefits
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, from £35 with a friend, plus breakfast.
* Friends and Family discounted stays from £49 including breakfast
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
* 30% discount on and off shift in our Village Hotel Starbucks stores
* Excellent training and development including our Rising Stars and Talent Academy programmes
* Mobile Gaming training platform for diverse hotel training
* Discounts and cashback on many High Street Brands and Supermarkets
* Well-being and Healthcare benefits with monthly well-being programmes
* Mental well-being support with mental health first aiders and up to 2 mental health days annually
* Financial wellbeing support and salary drawdown via Wagestream
* Employee Assistance Programme for support and counselling
* Flexible working hours
* Fun, supportive and inclusive work environment with regular team events
* Reward and Recognition schemes and anniversary rewards
* Electric car salary sacrifice scheme
* Have your birthday off guaranteed
* Discounted Health Cash plan and Sick pay Insurance
* BIG People Days to celebrate, reward and recognise employees and communities
* Enhanced maternity and paternity benefits and pay
* Company Pension scheme
* Life Insurance
* T&C’s apply based on your contract
What we’re looking for
* Know what great customer service looks like
* Ability to resolve guest issues efficiently and positively
* Able to work on your own initiative
* Know what a good job looks like
* Forge and maintain strong relationships with all departments
Please note – All offers are subject to a successful DBS check in this role.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Hospitality
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