At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your role and responsibilities
As a Sales Development Representative, you will be IBM's first line of contact for inbound client sales activity, understanding clients' business needs and aligning IBM's value proposition based on solution offerings. You will focus on new customer acquisition, lead qualification, and conversion to sales qualified leads for IBM sellers and Ecosystem partners. Your primary responsibilities will include:
* Qualify Inbound Leads: Timely lead qualification, speed to customer, and conversion to sales qualified leads (SQLs) for IBM sellers and Ecosystem partners to own, progress, and close based on IBM's client engagement model defined criteria.
* Build Social Eminence: Effectively utilize digital tools and social media skills to build social eminence and drive client engagement.
* Deliver Customer Demos: Maintain up-to-date product offering knowledge and deliver technical customer demos for customers on select products offerings.
* Partner Across Ecosystem: Partner across the ecosystem to drive revenue growth and make IBM the vendor of choice.
* Drive Client Engagement: Understand clients' business needs and align IBM's value proposition based on solution offerings to drive client engagement.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Exposure to Lead Qualification: Understanding of timely lead qualification, speed to customer, and conversion to sales qualified leads (SQLs) for sellers and partners to own, progress, and close.
* Digital Tools Utilization: Experience working with digital tools and social media skills to build social eminence and drive client engagement.
* Product Offering Knowledge: Exposure to maintaining up-to-date product offering knowledge and delivering technical customer demos for customers on select products offerings.
* Ecosystem Partnership: Experience working with partners across the ecosystem to drive revenue growth and achieve business objectives.
* Solution Alignment: Exposure to understanding clients' business needs and aligning value propositions based on solution offerings to drive client engagement.
Preferred technical and professional experience
* Digital Tools Proficiency: Experience working with digital tools and social media skills to build social eminence and drive client engagement, effectively utilizing these tools to reach and interact with customers.
* Product Offering Familiarity: Exposure to maintaining up-to-date product offering knowledge, enabling the delivery of technical customer demos for customers on select products offerings.
* Ecosystem Collaboration: Experience working with partners across the ecosystem to drive revenue growth and achieve business objectives, fostering strong relationships and partnerships.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title
Job ID
96928
City / Township / Village
London
State / Province
London, City of
Country
United Kingdom
Work arrangement
Hybrid
Area of work
Employment type
Regular
Position type
Professional
Some travel may be required based on business demand
Company
(8660) IBM United Kingdom Limited
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
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