Overview
Leading independent Estate Agency based in Romford is looking for an experienced Property Manager to join their team and help manage future properties.
Responsibilities
* Check diary daily for property visits, move-ins, and move-outs and organise with relevant person(s) or company.
* Manage daily forward chasing and follow up as required.
* Handle property management issues by phone and log them in the software system (STREET).
* Answer calls and route to the relevant staff member; check and reply to emails.
* Manage general property management tasks and create work orders with forward chasing as needed.
* Advise negotiator if a tenant does not want to renew so viewings and relets can be arranged.
* Organise gas certificate renewals with contractors and arrange electrical certificates and PAT tests.
* Organise landlord licences and issue Section notices as required; send letters when needed.
* Book property visits and carry them out; input invoice details into the software for maintenance and generate invoices for landlords.
* Maintain up-to-date file checklists and process payments with relevant invoices.
* Lodge deposits with the Deposit Protection Scheme and manage DPS certificates; communicate property information to tenants.
* Coordinate inventories/check-out reports with relevant companies and ensure signed copies are returned; address any deductions within 10 days.
* Process deposits return, arrange end-of-tenancy cleaning or maintenance if required, and keep the software diary up to date for certificates, maintenance, and visits.
* Communicate repairs to landlords and tenants by email and record in the software system; advise on possession proceedings relating to rent arrears as needed.
* Organise rental insurance claims and assist with possession hearings where required.
* Maintain smooth communication between landlords and tenants when conflicts arise and provide timely property visit reports.
Qualifications
* 2–3 years of property management experience.
* Full valid driving licence and access to a car; parking space available.
Salary and Hours
Salary up to £40,000. Working hours 8:30am – 6:00pm.
Other Details
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and the supply of permanent workers. By applying for this job you accept the T&Cs and Privacy Policy found at doveandhawk.co.uk.
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