Join our Land Freight Team!
Are you a detail-oriented professional with a passion for delivering outstanding customer service? We are looking for a Customer Service Specialist to join our Land Freight team. In this role, you will be at the heart of our operations, ensuring smooth shipment processes and maintaining excellent communication with customers and suppliers.
Location: Basildon, UK
Hours: Monday to Friday, 9:00 - 17:30
What Will You Be Doing?
* Processing and managing documentation for inbound and outbound shipments, ensuring accuracy and compliance with KPIs.
* Responding promptly to customer and supplier queries and complaints to provide exceptional service.
* Handling invoice processing, charge distribution, and interdepartmental cross-billing.
* Maintaining and organizing shipment-related paperwork to support seamless operations.
* Collaborating with internal departments to ensure efficient communication and workflow.
* Entering data accurately and efficiently to uphold operational integrity.
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