Learning & development

Job Description

Hays HR are currently recruiting for a Permanent Learning and Development professional to work for a growing business in Harrogate, you will be required to attend Head Office in Harrogate with regular travel to deliver in person training across other Yorkshire based site, the opportunity to work from home around this is also available.

Your new role:
This role will deliver engaging, in-person training sessions for managers and administrators across the business. Partnering with the Operations Team to assess training needs and tailor content accordingly.

You will be responsible for creating and maintaining clear, user-friendly training materials including manuals, e-learning modules, and job aids. You will provide 1:1 coaching, remote support, and refresher training to ensure system confidence and competence.

The initial project will be to collaborate with IT and departmental leads to align training with HR system updates and business goals. The opportunity for growth in the role would be to take on management development training.
Alongside design and delivery you will monitor training effectiveness through feedback, assessments, and performance data and identify opportunities to improve system usage and recommend process enhancements.

Key Competencies & Skills

1. Proven experience in delivering training both in-person and remotely including systems training.