Salary: £28,000 - 36,000 per year Requirements: Proven experience in a similar IT Support / Network Engineer role Strong understanding of Microsoft 365 administration Strong understanding of VOIP systems Strong understanding of firewalls, switching, VLANs, and network configuration Experience working with RMM/PSA tools (e.g., NinjaRMM, HaloPSA) is an advantage Solid troubleshooting and analytical skills Excellent communication and customer service skills Full UK driving licence Desirable Certifications (Not Essential): - Microsoft 365 Certified: Modern Desktop Administrator Associate - Microsoft Azure Fundamentals - CompTIA Network / Security - Vendor-specific networking or VOIP certifications Responsibilities: Provide 1st and 2nd line IT support across Windows and cloud platforms Install, configure, and troubleshoot VOIP systems Administer Microsoft 365 environments including Exchange Online, SharePoint, Intune, Azure AD, and security policies Manage broadband and network infrastructure including routers, Wi-Fi systems, firewalls, and switches Carry out on-site client visits for installations, troubleshooting, and project delivery Maintain accurate documentation through our PSA/RMM tools Support cybersecurity initiatives, patch management, compliance, and vulnerability remediation Assist with system upgrades, migrations, and new deployments Technologies: Azure Cloud Support Microsoft 365 Network Security SharePoint Windows Office 365 More: At JMV Solutions, we are a managed IT service provider based in Devon, dedicated to delivering reliable and modern technology solutions to businesses. As we expand our engineering team, we are seeking an experienced IT Support & M365 Technician to provide high-quality support across a range of platforms and technologies. We offer a competitive salary, ongoing training, and the opportunity to work with cutting-edge cloud and security technologies in a supportive team environment. You will also have a company vehicle or mileage allowance for on-site visits. last updated 5 week of 2026