Job Description
The successful candidate will be responsible for managing the day-to-day care operations and driving success and growth by promoting the right working environment, maintaining standards and ensuring quality.
Requirements
● Responsibility for managing the day to day services, ensuring the highest standards of care delivery and regulatory compliance
● Day to day management & development of the office team, ensuring a positive work culture
● Support with recruitment, onboarding and training of care professionals
● Build strong relationships with families and external agencies to achieve the best outcomes for our clients
● Manage the client assessment and care planning process
● Staff rota’s and On Call rota
● On Call support if required
● Monthly compliance audits
● Support with local community engagement and events
● Proven experience in a Care Manager role within a home care service
● Leadership & people management skills to drive the team towards achieving agreed business objectives
● Strong Communication skills, written, verbal & visual
● Stakeholder management - confident in building and developing strong relationships with internal and external stakeholders, clients and community partners
● IT Skills; proficient in the use of IT, software systems, apps and social media platforms. Experience of Access Care Planner is beneficial.
● Problem solving mindset; ability to calmly find solutions to overcoming challenges
● A recognised qualification in health and social care at Level 5 or equivalent, or be willing to work towards
● Full driving licence and access to your own vehicle
● You will be joining a forward-looking, family run business that sets the standard for what care can do, you can expect