Overview
Join to apply for the Trade Sales and Service Apprentice role at Howdens. Howdens is the UK’s leading apprenticeship employer with a long-standing commitment to developing talent. Our apprentices don’t just do a job — they build lasting careers.
This 12–15 month apprenticeship provides hands-on experience across key depot areas, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
Responsibilities
* Deliver exceptional service and build strong relationships with trade customers in person and on the phone
* Serve and assist customers at the trade counter, ensuring timely and accurate product delivery
* Develop product knowledge to advise customers on kitchen, bedroom and joinery ranges; identify new sales opportunities to help grow the depot
* Understand stock control and warehousing principles; maintain accurate stock levels and follow health and safety regulations
* Collaborate with the depot team to contribute to a fast-paced, customer-focused environment
* Work towards completing the Level 2 Trade Supplier Apprenticeship, including English and Maths if required
What You’ll Gain / Qualifications
* Strong attention to detail and a commitment to doing things well
* Excellent communication skills and a customer-focused mindset
* Proactive attitude with the ability to work independently and use initiative
* Good organization and time management
* Genuine interest in developing skills and growing your career
* The right to work in the UK
Apprenticeship Programme
* Apprenticeship Standard: Level 2 Trade Supplier
* Duration: Typically 12–15 months (including End Point Assessment)
* Training: A mix of on-the-job experience and off-the-job learning
* Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
* Qualifications: Functional Skills in English and Maths (if needed)
Rewards And Benefits
* £15,704 annual salary
* Paid holiday entitlement
* A matched contribution pension scheme
* Team incentives and social events
* Generous staff discount on Howdens products
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships. If you need any adjustments to our recruitment process, email apprenticeships@howdens.com with the job title and location, and we’ll be happy to help.
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