We're looking for an experienced Service Advisor to join our busy, customer-focused automotive aftersales team. If you thrive in a fast-paced dealership or service centre environment, enjoy delivering outstanding customer service, and want real career progression, this is the role for you.
This is an excellent opportunity to join a professional, supportive business that values its team and rewards performance.
Salary & Rewards
* Basic salary £30,000 – £32,000
* Monthly bonus scheme
* OTE £36,000+
Benefits
* Monday–Friday only – no weekends
* 25 days holiday + bank holidays
* Company car scheme
* Free on-site parking
* Company pension scheme
* Ongoing training & development
* Clear career progression opportunities
* Stable, long-term employment with a growing business
The Role – Service Advisor
As a Service Advisor, you'll be the key link between our customers and workshop technicians, ensuring every customer receives a professional, seamless experience.
Responsibilities
* Booking vehicles in for service, repair and MOT work
* Communicating with customers face-to-face and over the phone
* Providing accurate estimates and updates
* Upselling additional work and service plans where appropriate
* Liaising with technicians and parts departments
* Delivering excellent customer satisfaction at all times
* Managing invoicing and handovers
What We're Looking For
* Previous experience as a Service Advisor / Aftersales Advisor / Customer Service Advisor in the automotive industry
* Strong communication and organisation skills
* Confident upselling and explaining technical information
* Professional, friendly and customer-focused attitude
* Full UK driving licence
Why Join Us?
We believe great people make great businesses. You'll work with a supportive team, enjoy a healthy work–life balance, and have real opportunities to progress your career in automotive aftersales.
Ready to take the next step?