Business Analyst
Location: Guildford (Hybrid – 1 day per week/Month in the office)
Contract Type: Permanent
Salary: £46 000 – £55,000 depending on experience + Excellent Benefits
About the Role
We are working with a market-leading insurer currently undergoing a major transformation of its UK Commercial business. They are seeking a Business Analyst to support key initiatives within their Target Operating Model programme.
This permanent role offers the opportunity to work across core system modernisation, data-led digital development, and internal/external integrations – aimed at improving the end-to-end journey for customers, intermediaries, and internal users.
Key Responsibilities
1. Support the scoping and delivery of change initiatives, in line with the Business Analysis Framework
2. Define, document, and manage business requirements with full end-to-end traceability
3. Facilitate workshops and drive consensus using a range of analysis techniques
4. Create and manage epics, and documentation using Confluence and Jira
5. Apply recognised modelling techniques such as BPMN and data modelling
6. Collaborate with business stakeholders, solution providers, and technical teams to ensure effective delivery
7. Support all phases of testing including user acceptance testing (UAT) and implementation
Requirements
8. 3+ years experience delivering change across medium to large-scale programmes
9. Excellent stakeholder engagement and facilitation skills
10. Proficient in both Agile and Waterfall methodologies
11. Hands-on experience with Jira, Confluence, BPMN, and business modelling techniques
12. Strong understanding of use cases, personas, and value streams
13. Flexible and delivery-focused, with the ability to manage shifting priorities
Desirable
14. Experience in Financial Services, particularly Commercial Insurance
15. BCS Diploma in Business Analysis (or equivalent qualification)
16. Familiarity with business change and transformation programmes
What’s on Offer
17. Competitive salary based on experience
18. Hybrid working arrangement based in Guildford
19. Annual performance-related bonus
20. Contributory pension scheme
21. Up to 50% discount on a range of insurance products (car, home, pet)
22. Flexible holiday buy/sell options
23. Development days and structured training opportunities
24. Retail discounts and volunteering days
25. An inclusive, flexible working environment with excellent prospects for career progression