Copello have partnered with an established engineering business based in Maidenhead in the recruitment of a Customer Support Technician.
Please note, this role requires candidates to be eligible for SC Clearance.
Overview
Customer Support Technician role based in Maidenhead, focusing on diagnosing and repairing advanced optical and electronic systems, supporting maintenance, modifications and upgrades, and providing technical assistance to customers (including out-of-hours support).
Key Responsibilities
* Diagnose and repair advanced optical and electronic systems.
* Support equipment maintenance, modifications, and upgrades.
* Provide technical assistance to customers, including out-of-hours support.
* Record and analyse faults for continuous improvement.
* Ensure safety, airworthiness, and security compliance.
What You\'ll Bring
* ONC (or equivalent) in electronic servicing.
* Strong hands-on experience in electronic servicing or workshop environments.
* Willingness to travel within the UK and provide on-call support when needed.
* Ability to obtain and maintain SC security clearance.
Preferred Qualifications
* HNC in electronics or relevant experience with CCD/FLIR cameras, lasers, or airborne equipment.
* Knowledge of military/aviation support settings.
* Familiarity with Microsoft Office and safe equipment handling.
For more information, please get in touch with Ella.
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