Job reference 335371 Internal Communications Business Partner Competitive salary, plus £3,500 car allowance paid as cash, healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates 12 month fixed term, Full time This role is based at 185 Farringdon Road, London, EC1A 1AA. You will be expected to work in the office on a hybrid basis, two to three times per week. Be part of an internal communications team at the heart of a historic and nationally significant organisation. With over 130,000 employees working across thousands of operational sites, driving meaningful change at Royal Mail depends on clear vision, strong engagement, and disciplined, effective communication. It’s a complex, fast paced environment one where great internal communications genuinely shape the success of our transformation. If you’re an experienced internal communications professional with exceptional writing and editing skills, we’d love to hear from you. We’re looking for an Internal Communications Business Partner to help define and deliver our internal communications strategy. About the Role Reporting to the Head of Internal Communications, you will lead internal communications, working closely with project leaders across a variety of business areas. You will need to quickly build a strong understanding of our operational network and unique culture to be successful in this role. You will also: • Build and maintain strong relationships with key stakeholders across the business. • Develop and deliver creative, engaging communication plans that bring clarity, inspire confidence, and support change. • Confidently challenge senior leaders when needed to ensure the employee voice stays central to every communication. • Work autonomously while drawing on the expertise of the wider Internal Communications team. • Ensure relevant insights, updates, and project information are shared effectively across the Corporate Affairs function. Please note there will be very occasional requirements to complete on‑call work, which involves checking the RM platforms outside of Monday–Friday. However, you will receive plenty of prior warning in advance About You We’re looking for a confident, commercially minded communications professional with: • Strong Internal Communications Expertise with proven success delivering clear, engaging messaging across multiple channels. • Exceptional Writing & Editing Skills and Ability to produce high quality content including newsletters, leadership messaging, campaign materials, and strategic updates. • Strategic Communications Planning, designing and executing communication strategies that align with organisational goals and boost employee engagement. • Skilled at building relationships, influencing at all levels, and partnering with senior leaders to shape and deliver key messages. • Over 5 years working as a trusted Business Partner, providing tailored strategic communications support across diverse functions. Extra Benefits • Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave • Supportive and generous company sick pay • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone Next Steps The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date: Sunday 22nd March. Please note, this advert may close early if the appropriate number of applications has been reached. LI-Hybrid LI-POST LIMRT