Overview
IT Support Engineer role at TieTalent
Location: Doncaster, South Yorkshire
Salary: £28,000 - £35,000 plus 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
Responsibilities
* Provide technical support and assistance to customers and end-users, via onsite and remote support
* Troubleshoot hardware and software issues
* Install, configure, and maintain computer hardware, software, and peripherals
* Provide training and technical advice to customers and end-users
* Create and maintain technical documentation
* Monitor system performance and ensure system security
* Participate in the implementation of new systems and technologies
* Ensure compliance with all relevant policies and procedures
Requirements
* Experience within an MSP environment is a plus
* Technical knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMware
* Knowledge of Active Directory, Office 365, and other cloud technologies
* Experience with troubleshooting hardware and software issues
* Excellent problem-solving and communication skills
* Strong customer service and interpersonal skills
If you are interested in this role and have the necessary skills and experience, please apply for immediate consideration and interview.
#J-18808-Ljbffr