PS Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Service Advisor to join their team based in Great Yarmouth on a full time, permanent basis. Role Summary: The ideal fit for this role will have a background in customer services and/or sales and be confident speaking with and supporting customers. But more important is finding someone passionate about delivering a positive customer experience that exceeds expectations. You will receive ongoing training and support from day 1 to help you understand the business and to support your professional development. Main Responsibilities: * Dealing with customer enquiries and requests via email, phone and online chat. * Supporting the Sales team by processing orders and providing quotes for customers. * Resolving customer issues in a timely and professional manner. Person Specification: * Have an excellent work ethic. * Be polite, honest and personable. * Have fluent, confident and upbeat phone etiquette. * Be familiar with using a PC and have great written English. * Ideally have previous experience in Customer Service and/or Sales roles. Working Hours and Benefits: * Monday – Thursday 8:30 - 17:30 and Friday 8:30 - 16:30 * The role has a competitive starting package and clear opportunity to progress. If this is a role you are interested in, please apply online ensuring your CV is up to date