About The Role
As the face of MAB, you’ll be the one to make a great first impression. You’ll ensure anyone who walks through the front door or communicates with MAB feels welcome and receives an outstanding experience from the moment they arrive. You will work closely with the Exec Board PA and People team. You’ll also play a key part in making MAB an amazing place to work, responsible for the smooth running of the office, along with general administration and internal comms, so that everyone knows what’s going on at HQ.
Position
Receptionist — Permanent (Full-time, 9:00am–5:30pm). Office based in Derby. Salary: £25,200 plus benefits.
Key Responsibilities
* Meet and greet employees, visitors and guests — responsible for creating an outstanding first impression of MAB
* Answer the phones, take messages and direct to the appropriate person or team
* Keep the reception area tidy and presentable
* Manage, distribute and re-direct post, including the organisation of couriers
* Be responsible when using the company credit card and manage the reconciliation
* Monitor and respond to Reception emails
* Manage ordering of gifts and flowers
* Monitor and manage parking at HQ
* Support diary management for internal and external meetings
* Manage travel and accommodation bookings for Non-Exec employees
* Support the People Team with ad hoc requests, including incorporating culture initiatives and events into the workplace
* Be responsible for front door security
* Manage weekly shopping orders for tuck shop, breakfast order and fruit order
About You
* Experience as Front of House or Receptionist within a professional office environment
* A positive attitude and great energy, with a desire to create an amazing first impression
* A polished, professional and confident personality
* Approachable and empathetic
* Excellent interpersonal and communication skills with an ability to build strong relationships within the business
* Strong organisational and problem-solving skills with an eye for detail
* Willingness to roll up sleeves and get involved
* Solid Microsoft Office suite skills (Teams, Outlook, Word, Excel)
* Ability to work effectively to tight deadlines in a fast-paced environment, both independently and as part of a team
* Flexible and adaptable to changing priorities
Interview Process
Screening calls will take place week commencing 6th and 13th October, followed by a competency-based interview at our Derby office.
Please note we are unable to consider candidates requiring visa sponsorship at this moment in time and we are unable to accept speculative CVs from recruitment agencies with a full PSL in place.
The Company
Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.
To see our company ratings please click below: Glassdoor, Feefo, Trustpilot.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
Location: Derby, England, United Kingdom
Note: Referrals increase your chances of interviewing at Mortgage Advice Bureau.
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