Job Description
Short term monthly rolling contract until a perm placement is appointed
Inside IR35
Are you a customer-focused IT professional with strong desktop support experience? My membership based client are looking for a Desktop Support Analyst to join the IT Services team, providing high-quality support to all IT service users across the organisation.
This is a hands-on, onsite role based in Liverpool, working five days per week on site
The Role
1. ESSENTIAL EXPERIENCE IN THE BELOW
2. Exchange administration
3. Intune administration (users, groups, Windows laptops, Android phones, applications).
4. Experience with Autopilot.
5. Teams administration (users, SIP devices, phones, auto-attendants, call queues).
6. Teams Rooms support.
7. M365 user administration.
8. Copilot for M365
Desirable Skills
9. Zoom account management.
10. Apple Business Manager.
11. Addigy (Apple device management including MacBook Pro, MacBook Air, iPads, iPhones).
12. Copilot Agent creation.
13. Power App creation.
What We're Looking For
We're seeking someone who thrives in a fast-paced support environment, takes ownership of issues, and is committed to delivering an excellent user experience. If you're technically strong, customer-focused, and keen to develop your skills further, we'd love to hear from you.
Location: Liverpool (Onsite)
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