Job Title: Smart Metering Field Manager Working Hours: Monday to Friday, 08:00 - 16:30 Roles & Responsibilities: Field Activity Control and Auditing: * Ensure the safety of the team through consistent application of company Health & Safety practices. * Conduct regular audits and checks to maintain high safety standards. Team Management: * Effectively manage and lead direct reports, covering all aspects of performance management. * Handle Human Resource matters including recruitment, induction, training, appraisals, sickness monitoring, timekeeping, disciplinary issues, and performance issues. * Conduct regular performance reviews across the team. Health & Safety Compliance: * Install and maintain a compliant Health & Safety culture, ensuring all objectives are met. * Ensure all installations are accurate and compliant with industry regulations and standards. * Ensure engineers have the correct equipment and PPE, conducting regular checks and facilitating repairs or replacements as necessary. KPI Management: * Ensure that Key Performance Indicators (KPIs) are met across the team of engineers. * Lead and motivate team members, ensuring awareness of commercial aspects. Customer Focus and Service Delivery: * Optimise service delivery and champion a customer-focused approach. * Conduct root cause analysis of customer complaints, vehicle damage, on-site incidents, and quality standards. * Implement best practi...