Who are we looking:
Are you bored and fed up working in an environment that prevents you from treating your patients to the best of your ability? Do you feel that you are forced to underserve your patients and only offer 'hands off' treatment when you know that your 'hands on' physiotherapy skills can make a huge positive impact on their symptoms and improve their quality of life?
Is your treatment restricted by budgetary and organisational constraints rather than based on clinical need and patient goals? Are you sick to death that you are only allowed to offer 1 or 2 treatment sessions to your patients and lack the time to deliver the rehabilitation that they deserve in order to return to doing the things that they love such as playing with their grandchildren of getting back on the golf course?
Is your personal and professional development and career path being dictated by waiting for others to 'move on' so that you can climb the next rung on your career ladder?
Do you have exciting and innovative ideas for patient rehabilitation that are being stifled by a pessimistic culture that accepts mediocrity as the norm or just takes too long to implement ideas and change? Do you have a passion for learning and development? Are you passionate about healthy living and promoting physical activity?
Can you communicate effectively with people from all different backgrounds –both written and verbal? Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
Do you have a positive outlook on life? Are your enthusiasm and ideas met with resistance to change and progression?
If so, we're looking for you
What We've Got For You:
* A supportive and fun working environment where you will be a valued member of our team and your voice will be heard.
* The opportunity to provide a comprehensive treatment and rehabilitation programme to your patients, enabling you to make a real difference in their lives.
* Ongoing training to develop you towards achieving your professional goals and achieving success in your role.
* Monitor patient progress and adjust treatment plans as necessary to ensure optimal outcomes.
* A position with room for growth in a rapidly expanding vibrant, forward thinking
About Us
We are a Physiotherapy and Sports Therapy clinic that has been established for more than 7 years in Ipswich. We currently employ 4 people.
We have experienced growth despite the market challenges and this has happened because of the incredible team and culture that has been created at Active Motion by the staff this has allowed us to create a place that staff love to come to work to learn and grow and a place that our patients look forward to coming back to time and time again.
is the website of our clinic for your perusal
The Tasks:
* Communicate with patients in a way that they can confidently make the right decision about the treatment plan you suggest.
* Ensure that patients achieve their clinical and health/lifestyle outcomes (in the time frame you set)
* Develop a mutually beneficial relationship that benefits both the patient and the clinic
* Communicate the value of our service with the fee/price that the patient will need to pay to access it
* Ensure that patients remain excited about the prospect of coming for treatment (and remain committed to the treatment plan that you suggest)
* Provide a high level of customer care that will cause patients to want to come back frequently and tell their friends and family about us as well
* Ensure that patients coming for free discovery sessions convert to an initial assessment
(When appropriate - Aim 80%)
* Ensure that patients agree to a treatment plan that will help them hit their health goals
* Engage with potential and current patients over the phone and in person, to help them towards with health and lifestyle goals
* Ensure that patients complete a full plan of care (as agreed in the first session)
* Ensure that clinical notes are kept up-to-date and accurate
* Participate in, contribute to, and help to develop the in-house CPD programme
How we measure your performance:
* Conversion ratio from free discovery session to an Evaluation is greater than 85%
* Conversion from Evaluation to full plan of care greater than 90%
* Completed Plan of Care ratio and successful outcome greater than 90%
* All note keeping, tagging and referral source monitoring is 100% completed
Skills you need to Succeed:
* Be able to communicate with patients in such a way that they can understand why the suggested plan of care is the best solution to solve their problem
* Communicate with patients in a way that they can see value in the plan of care being put to them –in exchange for their time and money
* Willing and able to spot when a patient may be disillusioned or confused with their progress (and likely to drop off)
* To be able to communicate in such a way that the patient can confidently say yes to a full plan of care
* To be able to engage with and connect with patients at a personal level that goes beyond a clinical outcome
* Demonstrates an understanding of what the causes are – and solutions – that could lead to a patient dropping of schedule
* Demonstrates a willingness to be held accountable for performance
* Ability to thrive in an environment where measurement is the driving force behind progress
Essential Qualifications and Experience:
Degree in Physiotherapy or Sports Therapy
Registered with HCPC and CSP or the SST or STA
PLI and Full Disclosure
Experience in private practice is not required but is preferable. Newly qualified and nearly new graduates are welcome to apply, we understand that some brilliant therapists have just qualified but don't have the right environment to flourish.
Salary: dependant on experience
Pay: £12.21-£20.00 per hour
Expected hours: 5 – 25 per week
Benefits:
* Company pension
* Flexitime
* Gym membership
* On-site parking
Education:
* Bachelor's (preferred)
Work Location: In person