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Operational risk specialist – payments, resilience & third parties

London
Aldermore Bank
Posted: 17 July
Offer description

The Vacancy

Aldermore Group – why we exist

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell you a bit about the opportunity

Join our team as an Operational Risk Partner - Payments, Resilience & Third Parties on a 6-month fixed-term contract. This is a second line of defence role where you’ll play a key part in embedding our Operational Risk Management Framework across the business.

You’ll work closely with stakeholders at all levels, providing credible challenge, expert guidance, and promoting a strong culture of ownership, accountability, and proactive risk management.

The role will cover three specialist areas:

1. Payments & Transaction Processing Risk
2. Third Party Risk
3. Operational Resilience

We’re looking for someone with specialist depth in at least one of these areas, along with the capability and confidence to operate effectively across all three. Prior 2nd or 3rd line risk experience is strongly preferred, with the ability to take ownership and deliver independently.

This is a fantastic opportunity to influence risk culture and contribute to the success of a dynamic, forward-thinking organisation.

To act as an ambassador of the Bank’s vision: Back more people to go for it in life and in business.

What will your day look like?

4. Partner with key stakeholders to embed operational risk best practices and ensure understanding of the risk framework.
5. Provide assurance to the Board on the accuracy of 1st line risk assessments and overall effectiveness of risk management.
6. Oversee and assure risk identification and mitigation within key projects, ensuring stakeholder alignment.
7. Monitor and track material risk events, ensuring high data quality and timely remedial action by 1st line functions.
8. Review and challenge RCSAs, identifying inconsistencies and ensuring follow-up actions are completed.
9. Support risk reporting to NFRC and other committees, including thematic oversight analysis with the Group Operational Risk team.

What do we expect from you?

10. Strong knowledge of operational risk within financial services, ideally with expertise in Payments, Operational Resilience, or Third Party Risk.
11. In-depth understanding of current banking risks, issues, and events to support effective challenge and reporting.
12. Proven 2nd or 3rd line risk experience, with the ability to work independently and deliver results consistently.
13. Strong analytical skills with high accuracy and attention to detail.
14. Skilled in translating complex data into clear, actionable insights and reports.
15. Excellent communication, organisational, and influencing skills; adept at engaging stakeholders at all levels, including senior leadership.

What can you expect from us?

16. Hybrid working model – 2 days in the office, 3 days from home
17. A friendly and flexible culture, the same as how we work with our customers.
18. A growing organisation that means there’s lots of opportunities to progress
19. A drive for continuous improvement, which you will be empowered to get behind from day one.
20. And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.

Please note that we have a thorough referencing process, which includes criminal record checks

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.

The Benefits

As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.

Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:

21. Discretionary bonus scheme
22. Aviva Digital GP
23. Bus And Tram Benefit
24. Employee Assistance Programme
25. Eyecare Voucher & Display Screens/Desk Set-Up
26. Flu Jab Vouchers
27. Group Income Protection
28. Life Assurance
29. Metrolink Annual Pass & Clipper Ticket
30. Microsoft Discounts
31. Private Medical Insurance Shopping Discounts
32. Toothfairy
33. Your Workplace Pension
34. Hybrid Working
35. Critical Illness
36. Cycle To Work
37. Dental Insurance
38. Give As You Earn
39. Government Tax-Free Childcare Scheme
40. Octopus Electric Vehicles
41. Save Our Planet
42. Season Ticket Loan
43. Spouse Or Partner Life Assurance
44. Technology
45. Wearable Technology
46. Wellbeing App
47. Will Writing

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