The role is in Apple Services Engineering (ASE) in London. ASE is the team behind high profile services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade and more. We are looking for a world-class software engineer to design and build the software for our customer engagement platform, used within Apple Services.\\n\\nThe people here at Apple don't just build products - they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade, Apple News, Apple Fitness, Apple Wallet and more.\n\nIn this team, you would be responsible for designing, building, improving and maintaining server-side apps that process requests at phenomenal scale, with low latency and high availability, supporting customer messaging features for our Apple Services. These services orchestrate customer messaging built by operations teams using our self-service platform. This includes targeting, personalising and A/B testing messages to grow our active user base for Apple Services. A relevant degree and software engineering experience implementing and maintaining critical systems at scale.\nOutstanding analytical problem-solving, debugging, and diagnostic skills.\nWilling to take ownership and set direction, and thrive navigating any ambiguity in your projects.\nDemonstrates curiosity and a strong ability to learn independently and continuously. Skilled at designing and building loosely coupled and eventually consistent distributed systems.\nExperience designing and building production APIs using micro-services written in Java.\nProven track record making critical architectural decisions that have long-term impact on success.\nExperience technically leading software development projects across teams .\nWorks well in multi-functional environments, collaborating effectively with many other teams across our organisation and time zones.