This vital role, as a welcoming face of Dunvegan Castle, requires excellent communication skills, an interest in Highland history, and people who will actively engage with the high numbers of visitors we receive each season. If you are a people person who wants to give our visitors a warm Highland welcome, this role is for you.
We are looking for Castle Guides & Visitor Assistants to join our team and welcome visitors during the season. Your daily tasks will vary from answering visitors’ questions and sharing your knowledge about the castle and its history, to ensuring the safety of the castle and its collection, overseeing crowd management and visitor flow in the castle. This role is varied and involves taking groups on castle guided tours, queue busting at the Castle Ticket Office and some cleaning duties.
We expect you to be a welcoming, self-motivated, and practical individual with the ability to remain calm under pressure and manage high visitor volumes while at the same time ensuring the castle collection is secure and reducing the possibility of any damage caused by visitors inside the castle. The ideal candidate will have excellent front of house and communication skills. Training will be provided regarding the castle, its history and collection, IT systems, but a personal interest in Highland history in general is desirable, especially as you will be asked questions by visitors.
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