Job overview
The SLE Workforce Administrator will provide a professional and responsive customer and administrative service to all resident doctors, dentists and trainee pharmacists on recognised training programmes across NHS Wales.
The post holder will be the first point of contact for any queries related to the trainees employment and will be required to liaise with the SLE team as well as HEIW, Health Boards and GP Practices. They will play a pivotal role in providing the administrative support in the trainees employment journey from recruitment to the point they complete their training programme.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
A professional and responsive customer and administrative service will be required therefore we would be looking for a candidate with experience in a busy working environment who is the ability to prioritise and work under pressure. There will be a requirement to deal with multiple stakeholders including trainees, HEIW, Health Boards and GP practices therefore excellent interpersonal and communication skills are essential. There would be a requirement for the successful candidate to have the ability to work with a number of different Microsoft packages.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.