Join to apply for the Solution Architect - UK role at Insider. Join to apply for the Solution Architect - UK role at Insider.
We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. They are the master problem solvers, they resolve, they care and they ignite. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation
Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments
optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact
Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions
changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties
Bachelor's Degree in Computer Science or related field
Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications
Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts
Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects
Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies
SaaS, Marketing, Mobile Applications, APIs or Programming
Plus coffee and tea handy!
We are all about our culture & building relationships! Vitality - covering for your private medical care
access and opportunity to gain a limitless network all over the globe,
access to many hard and soft skills pieces of training to help you improve and challenge yourself,
access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge
space to share your skills through training sessions and workshops if you wish. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium! Employment type Full-time
Job function Engineering and Information Technology
Industries Software Development
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