Duty Manager Job Description
Duty Manager Position in Hale
Salary: £32,000 to £34,000 per Annum
Job Type: Full-time, Permanent
East Coast Concepts is looking for a dedicated Duty Manager to join our team in Hale. As a key member of our Catering & Hospitality industry, you will play a crucial role in ensuring the smooth operation of our establishment.
Responsibilities:
* Oversee daily operations and manage staff on duty
* Ensure excellent customer service and satisfaction
* Handle customer inquiries and complaints effectively
* Monitor inventory levels and order supplies as needed
* Create staff schedules and assign duties
* Maintain a clean and organized work environment
* Adhere to health and safety regulations
* Assist in recruitment, training, and performance evaluation of staff
* Collaborate with other departments to enhance overall operations
Qualifications:
* Previous experience in a similar role within the Catering & Hospitality industry
* Strong leadership and communication skills
* Excellent problem-solving abilities
* Ability to work well under pressure
* Knowledge of health and safety regulations
* Proficiency in basic computer applications
* Flexible schedule, including weekends and holidays
* Relevant qualifications or certifications are a plus
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Training and development programs
* Employee discounts on our services
* Paid time off and sick leave
* Positive and inclusive work environment
If you are a motivated individual with a passion for hospitality and leadership, we would love to hear from you. Join our team at East Coast Concepts and take the next step in your career as a Duty Manager in Hale.
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