Duty Manager Job Description Duty Manager Position in Hale Salary: £32,000 to £34,000 per Annum Job Type: Full-time, Permanent East Coast Concepts is looking for a dedicated Duty Manager to join our team in Hale. As a key member of our Catering & Hospitality industry, you will play a crucial role in ensuring the smooth operation of our establishment. Responsibilities: Oversee daily operations and manage staff on duty Ensure excellent customer service and satisfaction Handle customer inquiries and complaints effectively Monitor inventory levels and order supplies as needed Create staff schedules and assign duties Maintain a clean and organized work environment Adhere to health and safety regulations Assist in recruitment, training, and performance evaluation of staff Collaborate with other departments to enhance overall operations Qualifications: Previous experience in a similar role within the Catering & Hospitality industry Strong leadership and communication skills Excellent problem-solving abilities Ability to work well under pressure Knowledge of health and safety regulations Proficiency in basic computer applications Flexible schedule, including weekends and holidays Relevant qualifications or certifications are a plus Benefits: Competitive salary and benefits package Opportunities for career growth and advancement Training and development programs Employee discounts on our services Paid time off and sick leave Positive and inclusive work environment If you are a motivated individual with a passion for hospitality and leadership, we would love to hear from you. Join our team at East Coast Concepts and take the next step in your career as a Duty Manager in Hale.