IT Technician – London and Surrounding Areas - £36,000 + Great Opportunity!
Role: IT Technician (1st / 2nd Line)
Location: Farringdon
Salary: £30,000 - £36,000 + Benefits
Interviewing Immediately – Apply Now
An award-winning IT & VoIP solutions provider supporting a growing client base across London and the South is looking for an experienced IT Technician to join its expanding team.
The Role
This is a hands-on, field-based role providing onsite IT support to customers across London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met.
Key Responsibilities
Provide onsite IT support to customers across London & the South
Resolve escalated technical issues and deliver excellent customer service
Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022)
Administer Microsoft 365, Active Directory & Office applications
Support networking, connectivity, firewalls, switches & routers
Manage tickets, documentation, and client communication
Skills & Experience
Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable)
Strong Microsoft Windows & Microsoft 365 experience
Networking and connectivity knowledge
Customer-focused with excellent communication skills
Full UK driving licence required
MSP experience highly desirable
Benefits
Company car / travel expenses
Laptop & mobile phone
Pension scheme
Perkbox & private medical option
Training and career progression opportunities
The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com.
SER-IN