Customer Service Executive
Dartford,Kent
25,875pa
Monday to Friday8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturerof bespoke products based in Dartford who is looking to add amotivated and detail-orientated Customer Service Executive to theirteam on a 6mftc.
The Customer ServiceExecutive will consistently provide high levels of customersatisfaction to a broad range of clients.
Roles and Responsibilities
- Placing orders via Sage
-Understand the processes and procedures to minimise input error andensure good customer service is given at all times
-Build sustainable relationships with customers
- Ensurecalls are answered promptly
- Provide customers withprice and stock availability requests
- Manage customercomplaints when they arise
- Undertake a range ofadministrative duties as and whenrequired
CandidateProfile
- Experience within a ContactCentre/Customer Service environment
- Excellentcommunication skills
- Self-motivated with a proactiveapproach and demonstrates a 'can do' attitude
- Good MSOffice skills
Benefits include 25 daysholiday, pension, 4 x salary life assurance, private healthcaresalary sacrifice scheme; discounted gym memberships, quarterly andannual staff events and more.
At KHR we takecare to ensure that you are represented as well as possible so itis worth checking your CV for layout, spelling and grammar as wellas making sure it is up to date before you submit. If you feel youneed to highlight particular qualifications, skills or relevantexperience with regards to a specific role then please add a coverletter or a preface page. This does not need to be formatted in thesame manner. In addition, if your CV is heavy with graphics etc,please could you also submit a "clean" copy in Word. Thankyou.
KH Recruitment Ltd is acting as anEmployment Business in relation to this vacancy. KHR - RecruitmentSpecialists is a trading name of KH Recruitment Ltd. Keep in touchwith us online for job alerts, industry updates and market trends
technical sales,technical customer service