What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Student Academic Services Directorate is the part of Goldsmiths Professional Services that leads on the development and provision of outstanding student facing services. The Directorate is responsible for ensuring that every student at Goldsmiths has an excellent student experience and provides services across the student and academic lifecycle from application to graduation.
About the Role
Student Systems and Data team, working within the Registry, is responsible for all the student-focused business critical systems and is pivotal in ensuring the implementation of effective education administration across the College.
The role is responsible for managing the team supporting student systems and integrations.
The role holder will be expected to be a point of authority and will be responsible for ensuring the day-to-day continuity of system operations, as well as overseeing process improvements and fostering a culture of continual improvement across the Student Administration.
About the Candidate
You will be educated to degree level with technical experience of working with databases and IT software. Knowledge and understanding of core academic and administrative functions in higher education. Experience of managing a team. Experience of customer service help desk query management.
Benefits
We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development, and a broad range of wellbeing initiatives such as staff choir, running club, and creative writing classes.
Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.
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