Job Description
Housing Management Coordinator-(251378)
Description
Housing Management Coordinator
Newcastle upon Tyne
Permanent, Full Time (37.5 hpw)
£25,838 per annum
We can't sponsor you due to certificate limits. We review this regularly
Home, a place where you belong
Come and enjoy a career with one of the UK’s top employers for wellbeing, diversity and inclusion and join us as our Housing Management Coordinator.
You’ll be helping our customers with complex needs live safely, maintain their tenancies and feel proud of their homes.
With a supportive, flexible culture and a strong commitment to people, communities and sustainability, Home Group is the place where you can build a future to be proud of.
What’s in it for you?
·34 days leave, pro-rated (including bank holidays and a “me day”)
·Paid time off for volunteering
·Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
·Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
·Career path with development and an excellent training package
·Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.
Typical day as a Housing Management Coordinator
Working for one of UK's top ten Great Places to Work, you will…
·Managing rent accounts, tenancy issues and formal actions when required, ensuring policies and procedures are followed.
·Conducting property inspections, monitoring repairs and maintenance, and liaising with contractors to keep homes safe and welcoming.
·Supporting customers to maintain communal areas and personal spaces while encouraging independence and pride in their home.
·Coordinating with support colleagues and third-party providers to meet Service Level Agreements and resolve issues quickly.
·Recording property and tenancy information, preparing reports, and keeping systems up to date.
·Responding to queries from customers, colleagues and neighbours, using initiative to solve problems while maintaining professional boundaries.
About you
·You need to be great at managing relationships, positive, assertive and confident in your decision making.
·It would be amazing if you have worked in a property or housing management type role before. If you haven't then we will be glad to support someone with transferrable skills and with the right 'can do' positive attitude and enthusiasm.
·You will be passionate about property and get a thrill out of knowing that your properties are the best they can be for our customers!.. making sure buildings and communal areas are safe and welcoming.
·You thrive on managing your own time, working on your own initiative, have strong written and verbal communication skills and you're able to positively influence people from all backgrounds.
We will need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
Find out more