About the role
Winkworth Arboretum will be opening a new caf in May; we are looking to grow into our new building with the existing team and an opportunity for a Team Leader role. As a Team Leader, you'll provide day‑to‑day support to your team, ensuring they consistently give great service to everyone who comes to the caf. This busy, lively place requires adaptability. Your focus will be front‑of‑house, dealing directly with people and serving food and drink. You’ll use your eye for detail to ensure displays and signs are accurate and the food looks good. You may also help the kitchen team with food preparation. Additionally you’ll supervise induction and training, building a dedicated team that gives people a memorable day. Induction fits the job, training in allergens and food safety, plus mentoring will be provided. Further professional training and development is available. The full role profile is in the attached document; you do not need all listed knowledge, skills or experience – we provide a full picture of what is possible in this role.
We're looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you would get to work before applying.
Key qualities
* Focused on giving great service to everyone you meet
* A team player, but also happy to work on your own initiative
* Well‑organised and adaptable
* Ability to lead, support, and develop a team
* Confident dealing with a variety of situations, including complaints
* Willing to learn new skills
About the National Trust
The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we’d love you to join us. The Trust is committed to promoting and preserving places of natural beauty and historic interest for which we have the privilege to be responsible, for the benefit of the nation, for everyone, for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised worldwide. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.
Benefits and Compensation
Hours: 37.5 per week
Salary: 24,862.50 per annum – we are currently undertaking our pay review process and it is likely that this salary will be increased from 1 April 2026.
Duration: Permanent
Benefits package includes:
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
#J-18808-Ljbffr