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* Work within a family-run company with over 45 years of industry experience.
* Combined order processing and customer service role (diverse).
* Great opportunities for learning and growth.
A long-standing e-commerce and retail business based in M33 is looking to hire a sales administrator to join their team at head office.
The company offers a variety of sales activities, keeping the role engaging and dynamic. The position involves a mix of B2B and B2C work, including order processing across different channels. The ideal candidate should have strong customer service skills, be open to relevant training, and possess excellent communication abilities.
Job description for Sales Administrator
* Answer customer inquiries across multiple platforms and query types
* Process customer invoices
* Process sales orders in the online system
* Dispatch and track customer orders via online portals
* Complete administrative duties for the office
* Fill out new line forms as needed
Job skills required for Sales Administrator
* Customer service experience (call handling, query resolution, etc.)
* Confidence in email and online systems
* Strong Microsoft Office and computer literacy skills
* Experience within a B2B or B2C sales team
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