Furniture Sales Consultant Location: Enfield (Brimsdown) Reports to: CEO/Director of Sales Department: Sales Hours: 40 hours per week 5 days across Monday-Sunday About Us: Bridgman is a luxury furniture retailer with over 47 years of heritage in British design. Renowned for our high quality products, we aim to create year-round experiences for our customers, both indoors and outdoors. Our showrooms represent the heart of our customer interactions, offering a premium and tailored shopping experience. Role Overview: As a Furniture Sales Consultant, you'll be the driving force behind customer engagement across our showroom and phone sales channels. Your ability to initiate meaningful conversations, follow up persistently, and make every customer feel genuinely valued will be key to your success. You'll be driven by targets, with a determination not just to meet them but to consistently exceed them. You'll proactively reach out to potential customers, nurture relationships through attentive follow-up, and ensure no opportunity is left unexplored. Whether guiding a customer through our showroom or connecting with them over the phone, you'll create an experience where they feel heard, understood, and confident in their investment with Bridgman. Your Responsibilities: Sales Targets: Meet and exceed revenue targets across both showroom and phone sales by leveraging your expertise in customer engagement for face-to-face interactions, telephone conversations, and live video consultations. Showroom Excellence: Manage showroom operations, including overseeing merchandising, maintaining visually stunning displays, and ensuring the space operates seamlessly every day. Phone Sales Mastery: Handle inbound and outbound calls with professionalism, guiding remote customers through product selections, answering queries, and closing sales over the phone. Customer-Centric Service: Build lasting relationships through personalised service that delights and inspires, whether face-to-face or via telephone. Operational Excellence: Ensure seamless operations across both channels, maintaining impeccable stock knowledge, CRM updates, and presentation standards. Brand Ambassadorship: Represent Bridgman's commitment to quality across all customer touchpoints, sharing deep product knowledge to instil trust and confidence. Team Collaboration: Contribute to a positive, supportive team culture, working collaboratively with colleagues across showroom and phone teams to achieve collective success. Lead Management: Effectively manage and follow up on leads generated through both channels, ensuring no opportunity is missed. Why Bridgman? Heritage & Craftsmanship: Join a company rooted in tradition, offering products designed to last a lifetime. Family-Owned Values: Be part of a trusted, close-knit team that values integrity, accountability, and teamwork. Premium Standards: Represent a brand synonymous with luxury and attention to detail. Commitment to Growth: Benefit from regular reviews and opportunities to develop professionally. Who We're Looking For: You excel at taking ownership of sales and delivering exceptional customer experiences across multiple channels, with a proactive approach to exploring growth opportunities. Whether it's engaging with customers in the showroom, converting phone enquiries into sales or hosting events, you are passionate about expanding Bridgman's reach and customer appeal. You possess excellent verbal communication skills, can build rapport quickly both in person and over the phone, and have the flexibility to adapt your approach to different sales environments. Your enthusiasm, initiative, and commitment to quality ensure you uphold Bridgman's reputation while fostering meaningful connections and driving success. What We Offer: A competitive salary with uncapped commission opportunities, recognising and rewarding your success. 31 days of annual leave (inclusive of bank holidays). The chance to take ownership of your role and contribute directly to the success of a trusted, family owned business with a strong heritage. A supportive environment where your ideas are valued, and youre empowered to grow professionally. Equal Opportunity Statement: We are committed to fostering a diverse and inclusive workplace. Bridgman values the unique contributions of each team member and ensures equal opportunities for all applicants, regardless of age, race, gender, religion, sexual orientation, disability, or other protected statuses