The role will include meeting busy moth end deadlines. It is a fast environment where multi-tasking and attention to detail is a must. The role will cover work a broad spectrum of tasks across the accounts transactional team. The successful applicant will take responsibility for all items detailed below.
* Manage the Portal which contains customer refunds and payments
* Timely and accurate credit of sales order on request
* Support for customer refund and invoice queries including telephone calls
* Allocation of customer finance payments
* Reconciliation and analysis of daily debtors list
* Management of the response to fines received in the post
* Daily reconciliation of bank accounts including management of rules for matching
* Other Ad Hoc tasks as required
Ability to communicate with customers and colleagues in a positive manner.
* Well organised, logical approach to workload with the ability to manage several processes and tasks at the same time and prioritise accordingly.
* Thorough and consistent with attention to detail and accuracy, follows tasks through to completion.
* Open minded, willing to give and receive feedback to improve performance.
* Ability to evaluate processes and review to improve efficiency.
* Excellent IT skills.
* Excellent administration skills and problem-solving skills
* Passionate and determined approach.
* Takes responsibility for own actions and decisions.
* Flexible and responds positively to change and willing to try new ideas.
* Friendly, approachable, and enthusiastic personality
What is in it for you?
* Paid time off every month to do something that makes you happy
* 31 days holiday plus days off for your birthday, getting married, or moving house
* Additional holidays for length of service
* Long service awards
* Staff discount on cars and finance options
* Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
* Smart Tech in partnership with Currys
* Cycle to work
* Pension
* Healthcare
* Enhanced Parental Leave
* Employee Assistance Programme (EAP)
* Vocational and personal development training courses
* Quarterly team socials
* Team feasts
* Scratch card rewards
* Sharesave scheme (SAYE)
* Plus much more!
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