LOCATION: World Business Centre, Heathrow
CONTRACT: Permanent
HOURS: 40 per week
SHIFT PATTERN: Monday - Friday 08:00 - 17:00, 3 days in the office and 2 remotely
SALARY: £30,000.00 per annum
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!
Main Duties & Responsibilities:
Regional Contract Support supporting contracts UK wide, providing performance reports to the Account Manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.
General:
* Understand, anticipate and deliver internal and external customer needs while building effective relationships.
* Efficiently respond to both internal and external customers through effective communication and personal accessibility.
* Ensuring systems both internally and externally are updated with the correct information and documentation.
* Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
* Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
* Assist Account Manager in production of the contract monthly report.
1. Ensur...