Hospitality Manager – HMS Excellent
We have a fantastic opportunity for an experienced Hospitality Manager to lead the catering and hospitality services across two Defence Messes at HMS Excellent.
As a Hospitality Manager, you’ll play a key role in the day‑to‑day running of our operations, ensuring excellent service standards and smooth delivery of all hospitality and catering functions.
Key Responsibilities
* Oversee all hospitality and catering services on site.
* Manage day‑to‑day soft facilities (FM) service delivery.
* Maintain regular communication with the client and follow up on any agreed actions.
* Complete and act on client satisfaction surveys and feedback.
* Promote the Mess facilities and act as a positive representative of the company.
* Ensure all hospitality is delivered to a high standard and look for opportunities to increase revenue.
* Manage budgets, monitor costs and sales, and maintain accurate financial records.
* Schedule staff effectively in line with business needs.
* Ensure customer requirements are shared across departments for smooth planning and delivery.
About You
* Proven experience in hospitality, catering, or event management.
* Strong financial awareness and ability to manage budgets effectively.
* Excellent communication, organisational and administrative skills.
* Confident using computers and hospitality systems.
* Positive “can‑do” attitude and great attention to detail.
* Passion for food, service and creating a welcoming environment.
Benefits
* Free meals
* On‑site free car parking
* Contributory pension scheme
* Career Pathways and MyLearning programmes
* Digital GP and wider healthcare benefits for you and family
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Discounts on grocery retailers (Tesco, Sainsbury's, Morrisons etc.)
* Up to 44% off cinema tickets
* Cash rewards on everyday spending
* Free wellness, mindfulness and exercise classes
* Share discounts with friends and family
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
We are committed to fostering an environment where every individual can truly be themselves at work, has equal opportunities to advance in their careers, and feels valued and empowered to reach their full potential. Our work culture respects and celebrates unique talents, beliefs, backgrounds and abilities of all team members. Diversity is our strength.
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Management and Manufacturing
Industries
* Food and Beverage Services
Working Hours & Compensation
* 40 hours per week, Monday to Friday (occasional weekend functions)
* £31,000 per annum
* Free parking
* Meal on duty
Job Reference
com/0710/95832001/52766798/SU #Defence
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