Document reception officer

Location: Newport, Wales
Pay Rate:£14.42 per hour
Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm (with some flexibility)
Contract: Full-Time
Working Pattern: Hybrid working available following successful completion of training (minimum 2 days per week in the office)

We are looking for an organised, detail-oriented and customer-focused Document Reception Officer to join our busy and supportive team in Newport.

This is an excellent opportunity for someone who enjoys administrative work, thrives in a fast-paced environment, and takes pride in delivering excellent service. Full training will be provided, making this an ideal role for candidates looking to develop their skills within a professional office setting.

As a Document Reception Officer, you will play a key role in the processing and administration of incoming requests and documentation. Your duties will include:

• Processing and recording payments received
• Linking fees and payments to requests using our finance system
• Data entry and maintenance of accurate records
• Sending professional email correspondence to customers and stakeholders
• Handling telephone enquiries and providing assistance where required...