Job Vacancy: Business Support Officer
Location: Meyer House Care Home, 28 Meyer Road, Erith, Kent, DA8 3SJ
Contracted Hours: 30-40 hours per week (Monday - Friday)
Rate of Pay: £14.00 per hour (depending on experience and qualifications)
About the Role
We are seeking a Business Support Officer to join our friendly team at Meyer House Care Home, part of the Nellsar Care Homes group. This role requires previous experience in payroll management and recruitment, as well as strong IT skills.
Reporting to the Registered Manager, you will provide vital business, finance, and administrative support to ensure the smooth and efficient running of the home.
Key Responsibilities
* Manage business and finance systems, ensuring accurate and timely deliverables.
* Oversee payroll processes and recruitment administration.
* Provide high-level administrative support to the Manager and Care Team.
* Promote the care home’s professional and caring image at all times.
* Organise meetings, take minutes, and maintain accurate records.
* Maintain both manual and electronic filing systems.
* Respond to enquiries (phone, email, in-person) in a polite and professional manner.
* Handle sensitive information in line with GDPR and confidentiality standards.
* Support communication with external organisations.
About You
We’re looking for someone who brings:
* Previous experience of payroll management and recruitment.
* Confident and IT savvy, with the ability to adapt to new systems quickly.
* Strong knowledge and hands‑on experience with Microsoft Office (Word, Excel, PowerPoint, Internet Explorer).
* Solid experience/training in Microsoft Excel.
* Previous secretarial or admin training.
* Excellent organisational and time management skills.
* Strong written and verbal communication skills.
* High accuracy and attention to detail in reporting and correspondence.
* Ability to work independently and to deadlines.
* Professional manner, appearance, and interpersonal skills.
* Previous healthcare or care sector experience (desirable).
* Knowledge of GDPR.
What We Offer
* Competitive pay and paid training hours.
* Enhanced pay rate for Bank Holidays.
* Flexibility of work hours.
* Workplace pension scheme.
* ‘Refer a Friend’ bonus up to £1000.
* Staff longevity award scheme.
* Enhanced DBS check paid after 6 months’ employment.
* Comprehensive induction and funded qualifications via our apprenticeship programme.
* 5.6 weeks’ annual leave.
* Supportive team environment with development opportunities.
* Free 24‑hour confidential employee support helpline.
* Nellsar work uniforms provided.
Why Choose Nellsar?
Nellsar has been a family‑run care provider since 1988, operating 13 homes across Kent, Surrey, and Essex. We pride ourselves on delivering exceptional, person‑centred care while supporting the wellbeing and growth of our staff.
At Meyer House Care Home, you’ll be part of a supportive family where every team member contributes to making life meaningful and enjoyable for our residents.
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