Field Service Engineer - Concrete Division
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Location: Normandy Lane, SG18 8QB, Biggleswade, United Kingdom
Job ID: 80530 | Division: Liebherr International Company – Liebherr‑Great Britain Ltd. | Employment type: Full time | Entry level professionals | Area of employment: Engineering
Responsibilities
* Visiting customer sites to investigate technical problems.
* Communicating with customers, factories and LGB to provide a technical and cost‑effective solution to aftersales issues.
* Assisting with customer‑related technical issues and liaising with all parties involved to resolve the issue in a timely manner.
* Liaising with Spare Parts Administrator to assist with the correct ordering of parts for installations, aftersales and warranty related issues.
* Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
* Carrying out installation, servicing, inspection and repair of concrete technology and equipment at customer premises or on site or at the appropriate depot.
* Assisting in obtaining suitable solutions from LMT on technical issues and warranty claims.
* Assisting the product specialist for batching plants with customer queries and technical support.
* Supporting the hands‑on element of project management during plant installations while managing contractors to ensure they are performing in accordance with Liebherr standards.
* Working effectively with the department administration team to regularly update all installation and service‑related processes.
* Diagnosing specific fault issues and action appropriately on truck mixers and concrete pumps.
* Preparing and submitting detailed reports and feedback for every investigation undertaken, including customer reports if required.
* Accurately and efficiently completing all timesheets, JSSA and associated documentation.
Profile
* Recognised time‑served apprenticeship in either mechanical or electrical engineering with willingness and aptitude to obtain 18th Edition Electrical Installation qualifications or be working towards.
* Previous experience in a similar role and/or industry.
* Team player.
* Good communicator at all levels.
* Flexible approach to work.
* Opportunity to work with an industry‑leading manufacturer.
* Secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
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