Head of IT – London, Hybrid
We are looking for a highly talented Head of IT to work for a market-leading and fast-growing software company based in London.
The company is technology-driven and operates in a constantly changing technical landscape, exploring new and more efficient ways of creating products. They collaborate with industry-leading technology partners to stay at the forefront of innovation.
This role offers an opportunity to join a dynamic team supporting a real-time, highly available, and resilient software platform.
You will coordinate the UK delivery of IT services by managing a small team responsible for Production Infrastructure, Networking, User Hardware, and Applications. You will also develop and implement IT strategies and policies to ensure cost-effective and efficient technology services for their rapidly growing business.
Responsibilities
* Leadership: Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and support their career development.
* Internal User Technology: Oversee internal IT and computer systems for the company offices.
* Procurement: Build supplier relationships and negotiate vendor contracts to obtain the best value.
* Production Estate Ownership: Manage all aspects including patching, backup & restore, monitoring, networking, and security.
* Policy & Compliance: Manage IT policy suite, client due diligence, data security, and ISO27001 compliance.
* Innovation: Generate innovative solutions and explore new ways to address work problems and opportunities.
* Building a Successful Team: Use appropriate methods and interpersonal skills to build a cohesive team and facilitate goal achievement.
* Strategy: Develop effective IT strategies aligned with business objectives.
* Client Focus: Implement service practices that meet client and business needs.
* Planning and Organising: Establish action plans to ensure efficient work completion.
Experience
* Exceptional technical background with experience managing IT teams.
* Understanding of Quality Methods related to IT Change.
* Wide-ranging systems experience including AWS (EC2, ECS, Cloudfront, S3, Lambda), Databases (SQL Server, PostgreSQL, NoSQL, DynamoDB), Containerized Architecture (Kubernetes, Rancher, Docker, ECS), Monitoring Tools (PRTG, Kibana, Cloudwatch), Scripting (PowerShell, Python), CI Tools (Octopus, TeamCity, CodeBuild), Active Directory/Office 365, VOIP, Networking.
* Forward-thinking and committed to continuous improvement in estate and processes.
* Hands-on approach with effective delegation, self-motivated, and leading by example.
* Strong verbal and written communication skills, with keen listening abilities.
* Strong commercial awareness and ability to operate in sensitive and important situations.
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