Job Description
We are currently looking for someone to join our small team in Bristol, handling international removals.
This would suit someone with experience predominantly in ocean freight exports, but anyone with a freight forwarding/logistics background would be considered
We are looking for an International Removals Ocean Export Co-Ordinator to complement our small team in arranging the shipments for overseas. We deal directly with members of the public so previous customers services experience is essential and it is preferable that you have experience in export and deep-sea shipping / freight forwarding procedures.
We use software systems to log client information and related export documentation so experience of data input is required, along with a keen eye for detail.
Your role will involve coordinating logistics, liaising with shipping agents, and ensuring seamless moving experiences for our clients.
Key Skills
* Excellent communication skills, both written and oral
* IT skills, including use of Microsoft office applications
* Ability to work under pressure
* Experience in a shipping / logistics / freight forwarding environment preferred
* Organisational and time management skills
* Self-motivation
* Team work
* A proactive attitude
Duties will include;
* Customer contact via e-mail and telephone
* Keying data into in-house operations system relating to customer’s moves
* Interacting with inhouse transport and warehouse team regarding collections and packing
* Producing purchase invoices using our in-house accounting system
* Producing invoices using our in-house accounting system
* Liaising with our shipping agents and producing Bill of Lading instructions
* Tracking shipments via shipping agents & carriers and keeping customers updated of progress
* Liaising with import agents regarding customs clearance and delivery
* Export Customs entries using HMRC CDS Customs system
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
Schedule:
* Monday to Friday
* No weekends
Experience:
* Customer service: 3 years (required)
* Freight Forwarding: 3 years (required)
Work Location: In person - no Hybrid